FAQ
Update:
Do I need to create a company to use the service?
Yes, in order to provide better services to corporate customers and to provide data statistics from the corporate dimension. After you register an account, you need to create a company and then create a project to use Curvature Cloud services normally.
How do the roles and permissions of accounts correspond?
We set three levels of permissions, which are divided into enterprise level, subsidiary (or project team) level, and project level; the corresponding roles are enterprise administrator, sub-administrator, and project administrator.
Role
Permission level
Detailed description
Enterprise administrator
Enterprise level
Has full authority over the enterprise and can manage subsidiaries. This role is used by default when creating a corporate account
Sub-administrator
Subsidiary level
Has full authority of the subsidiary
Subsidiary inspector
Subsidiary level
Can view project statistics, but cannot modify project configuration
Project administrator
Project level
Can manage affiliated projects
Developer/Product Operations
Project level
Can view project statistics and modify project configuration, but cannot create projects
Data Analyst
Project level
Can view project statistics
Financial personnel
Enterprise level
Can view project statistics and billing information
Why is the data seen on the [Console] inconsistent with the reconciliation data sent by the business?
There are several reasons:
1.The reconciliation data sent by Cloud Business is billed according to UTC time; the data displayed on the console is based on the custom time zone;
2.The data displayed on the console is a statistical caliber, that is, one request is 1; the reconciliation data is a billing caliber, and one request may be counted as N. For example, a moving picture will intercept 5 frames.
Do I need to create a company to use the service?
Yes, in order to provide better services to corporate customers and to provide data statistics from the corporate dimension. After you register an account, you need to create a company and then create a project to use Curvature Cloud services normally.
How do the roles and permissions of accounts correspond?
We set three levels of permissions, which are divided into enterprise level, subsidiary (or project team) level, and project level; the corresponding roles are enterprise administrator, sub-administrator, and project administrator.
| Role | Permission level | Detailed description |
|---|---|---|
| Enterprise administrator | Enterprise level | Has full authority over the enterprise and can manage subsidiaries. This role is used by default when creating a corporate account |
| Sub-administrator | Subsidiary level | Has full authority of the subsidiary |
| Subsidiary inspector | Subsidiary level | Can view project statistics, but cannot modify project configuration |
| Project administrator | Project level | Can manage affiliated projects |
| Developer/Product Operations | Project level | Can view project statistics and modify project configuration, but cannot create projects |
| Data Analyst | Project level | Can view project statistics |
| Financial personnel | Enterprise level | Can view project statistics and billing information |
Why is the data seen on the [Console] inconsistent with the reconciliation data sent by the business?
There are several reasons:
1.The reconciliation data sent by Cloud Business is billed according to UTC time; the data displayed on the console is based on the custom time zone;
2.The data displayed on the console is a statistical caliber, that is, one request is 1; the reconciliation data is a billing caliber, and one request may be counted as N. For example, a moving picture will intercept 5 frames.