Limitation

Through this article, you can understand the limitations of using the RTM product.

Usage Limits
Type Limitations
Maximum number of friends a single user can add 300
Maximum number of groups a single project can have 10000
Maximum number of members a single group can have 10000
Maximum number of rooms a single user can join 10
Requires enabling “Support Multiple Rooms” in the project settings
Maximum length of a single message content 2 KiB
Maximum size of a single file content 5 MiB
Maximum length of a single audio file 15 s
Default days RTM servers store messages 7 days
Maximum number of file sends per second 1 time/s
Maximum number of messages stored in a single conversation 500
Maximum number of messages displayed per page in history messages 10
Maximum number of objects for friend operations 100
Maximum number of objects for group operations 100
Maximum number of objects for user operations 100
Maximum number of objects for multi-user messaging 2000
Maximum frequency of calling the Get History Messages API 2 times/s
Maximum frequency of calling server-side APIs 2000 times/s
Maximum frequency of calling client-side APIs 5 times/s

The usage limits of the RTM service can be adjusted according to business needs.
To request a range adjustment, please submit a support ticket. The adjustment will take effect within 1 working day.